Privacy Policy for Website
Last modified: January 15, 2024
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Information
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Log data
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Cookies
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Security
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External links
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Changes
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Contact us 📬 Contact Us Regarding Privacy or Data Use If you have any questions about this Privacy Policy, the data we collect, or how it is used, please contact us: Keith L. Jones, CPA – TheCPATaxProblemSolver™ “Helping Good People With Bad Tax Problems™” 📍 Mailing Address: 13475 Atlantic Blvd, Unit 8 Jacksonville, FL 32225 📧 Email: [email protected] (Please include "Privacy Inquiry" in the subject line for priority handling.) 📞 Phone: +1 (904) 464-8111 (Available Monday–Friday, 9:00 AM to 5:00 PM EST)
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Microsoft Clarity We partner with Microsoft Clarity and Microsoft Advertising to understand how visitors interact with our website through behavioral metrics, heatmaps, and session recordings. This data helps us optimize the user experience and market our tax resolution services more effectively. Website usage data is collected using first and third-party cookies and other tracking technologies. This includes details about what pages are visited, what content is engaged with, and how users navigate the site. We use this information for: Improving site performance Enhancing security and fraud prevention Delivering more relevant advertising and messaging Microsoft may also collect and use this data as described in the Microsoft Privacy Statement.
Information
When you use our Site, we may ask you for some personal information. This information helps us contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Information we collect
We may collect various types of information from and about users of our Services, including:
- Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and other similar information when you provide it to us voluntarily or when you interact with our Services.
- Usage Data: We may collect information about how you use our Services, including your access times, browser types, and language preferences.
- Device Information: We may collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about your precise location if your device settings allow us to do so.
How we use your information
We may use the information we collect from you for various purposes, including:
- To provide, maintain, and improve our Services.
- To personalize your experience on our Services.
- To respond to your comments, questions, and requests.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To communicate with you about products, services, promotions, events, and other news and information we think will be of interest to you.
- To monitor and analyze usage patterns, trends, and activities in connection with our Services.
Log data
In addition to the information mentioned above, we collect log data when you interact with our Services. This log data includes your computer’s IP address, browser type, and browser version. It tracks the pages you visit on our Services.
It records the date and time of your visit. It also notes how long you spend on those pages and other statistics. This information helps us analyze trends, manage the site, track user movements, and collect demographic data.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Our Services use cookies and similar technologies to enhance your experience. Cookies are small files placed on your computer, which allow us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
External links
Our Site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of these external sites before providing them with any personal information.